H&I Chemicals Ltd T/A Ceramic Inspirations understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.ceramicinspirations.co.uk (“Our Site”) will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested

Our Site is owned and operated by H&I Chemicals Ltd T/A Ceramic Inspirations; a Limited Company registered in Scotland under company number 202652.

Registered address:12 Middleton Crescent, Bridge of Don, Aberdeen AB22 8HY.

Address: Hesketh House, 5 Ashfield Road, Chorley, Lancashire PR7 1LH.

VAT number: 748488377.

Data Protection Officer: Ian Williamson.

Email address: leyburn@ceramicinspirations.co.uk.

Telephone number: 01257 261633

Postal address: Hesketh House, 5 Ashfield Road, Chorley, Lancashire, PR7 1LH.

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 12.
  • The right to access the personal data we hold about you. Part 11 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.
  • The right to be forgotten, i.e the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 12 to find out more.
  • The right to restrict (i.e prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.

Collecting data

We will not collect any information that is personally identifiable, unless it is volunteered by you in the way of an order or message via our contact page. This includes your name, address, telephone number and email address. If you do not wish your personal data to be collected in any way, please do not submit it to the website.

Using your personal data

If you do provide Ceramic Inspirations with your personal data, we may use it in the ways outlined below, unless stated otherwise:

  • We (or a third party on our behalf in connection with an order) may use the personal information you provide to contact you regarding your order;
  • Information submitted via the Ceramic Inspirations website will be used to assist with fulfilling your order;
  • We do not now, nor do we intend to, rent, sell or market your personal information to third parties.
  • We may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent first.

Payment Details

Ceramic Inspirations uses PayPal to complete financial transactions between you “the customer” and ourselves “the seller”. No card details are kept on record or stored within Ceramic Inspirations databases, these details are all kept with PayPal and they are regulated by the FCA (Financial Conduct Authority).

Cookies

Ceramic Inspirations uses cookies to improve our website and your shopping experience. A cookie allows us to remember that you have visited our website and present you with more relevant and tailored information. Your internet browser should give you the option to block all cookies and to erase cookies, if you object to their use. A notice will also be given that cookies are being used. Please refer to your internet browser guide for more information on cookies.

How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.

Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 27 May 2021.